“I felt it was important to let you know… “
December 16, 2015
I recently made use of your facility to assist me in a complaint our department was investigating. This was the first time I have used a Child Advocacy Center, and I wanted to let you know how impressed I was with your staff. Family Advocate Gwen Taylor initially assisted in the in-processing. As you know, successful investigation of possible child abuse cases frequently hinge on the small details involved in the case. Having someone who can do this preliminary work with the family so professionally, as Gwen did, was a great help to me.
I was one of the first group of law enforcement officers to undergo the Child Forensic Interview training. Even though I have been doing these types of interviews for a long time, there are certain elements, such as the sex and age of the child, that can affect the successful outcome of the interview. If the child is not comfortable with the interviewer from the beginning, the likelihood of a favorable outcome is reduced. It was a real learning experience watching Carly Bentley do such a professional job. I have observed other interviewers in the past, but none who’s skill and rapport were as good as hers. In the future, I will incorporate many of the techniques I learned watching her into my own interview process.
Having been in law enforcement for 23 years, I am well aware that management always hears when things go wrong, and rarely hears when things go right. Having seen your staff first hand, I felt it was important to let you know how impressed I was with their dedication and professionalism. It’s rare when a resource is available that actually makes law enforcement’s job easier, and this was definitely one of them.
I have already told members of other local law enforcement agency about my experience with TBCAC, and highly recommend they make use of an excellent available resource. Thank you for your time. I look forward to working with TBCAC in the future.
Officer Mark Torrence
Cheboygan City Police Department